Client Reviews
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What our clients say
Never any sales pressure
‘The team at Marshall & Stewart went out of their way to ensure that I made the most informed decision on which bed to purchase. They welcomed me for multiple visits to try different beds and I was never made to feel like a high maintenance customer. The post sale service has also been exemplary; they hold themselves to the highest standards and genuinely see it as their obligation to ensure you are happy with your purchase. I changed my mind a few times and they recalibrated without complaint. The whole experience has been professional but also warm and without any sales pressure, which I particularly appreciated.’
10 out of 10
‘My new mattress is incredible. I have been sleeping so well and felt so much more energetic during the day that I always look forward to my bedtime now! The team has been great. They all looked after me before and after the order. Brent has been amazing with introducing me to this new bed philosophy and supporting me with my bespoke headboard design, advising me on fabrics and offering me such a broad choice of high quality accessories! My experience has been 10 out of 10 in everything. You pay for what you get and it is well worth it!’
From 0 to 100
‘I used to sleep on a Tempur mattress, I now sleep on a Marshall and Stewart Sancy mattress. The difference is chalk and cheese. The sleeping experience has been improved from 0 to a 100, I absolutely love it.’
Exceptional, start to finish
‘The whole purchase experience was exceptional. The initial meeting in the showroom to talk through our requirements through to the site visit and installation were all handled in a very friendly and professional manner by all the staff we encountered.’
Like a top hotel
‘Love this duvet. I feel like I'm staying in a top class hotel every night when I climb into bed!’
Kind, knowledgeable staff
‘Fabulous experience, kind knowledgeable staff, great range, I would recommend.’
Can't recommend enough
‘5 stars for product quality and service. Can't recommend enough.’
Very happy
‘Very happy with the mattress and service received.’
Above and beyond
‘Amazing service, and the great guys who work in the shop went to great lengths to retrieve a trainer my son managed to kick into the garden at the back!’
